Part of Skyteam, (http://www.skyteam.com) Alitalia flies on a regular basis to north African countries and at times to
Alitalia has merged together with Air One – (http://www.flyairone.it/ ) which I hope will provide
2008 and the beginning of 2009 has seen Alitalia provide very unprofessional service by crew and ground staff with countless delays, strikes and cancellations and unfortunately to date their telephone sales team for general enquires as well as those who are part of their Club Millemiglia still remain perhaps the worst I have personally come across and used in the travel industry.
When calling their telephone sales team for information and general questions expect to be cut off half way during a conversation as the telephone staff prefer – perhaps to go out for a coffee…. A reputation they have created for themselves globally and one that hopefully under the new management will soon be put to an end. A historic company such as Alitalia deserves better!
For further information on prices, destinations or to book your ticket using Alitalia visit their website on http://www.alitalia.com
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