Original von Carsten
ok, I get the hint and answer
First of all I would like to point out one difference between Americans and Germans. In Germany a Service-Charge is always included in any bill you pay, hence a tip is purely a sign of good grace and recognition of special service. In America however, some employees don´t get a salary at all and PURELY depend on tips. Since everyone knows how things work in their home country, they apply the same to places they visit and hence you end up with such major differences.
How do I handle this? Well, first of all I have never been to such poshy places where one night per person costs 300-500 Euro, but more like 10-40 Euro
I believe, this also makes a difference on how much tip you give. Besides this, I always also consider the salary the person gets. If what I consider a reasonable tip is in fact a full months salary, I will definately not give it. The maximum for me would be a days salary (tip per day), and that only if the person really showed me exceptional effort.
This is not because of greediness, but because I don't want them to start thinking that money grows on trees but that we all have to work hard for it. But then again, speaking Swahili to them, they don´t have expectations like they have from tourists. They don´t apply "European Expectations" to me.
If they ask me for money or tell me how much they suffer, I usually offer them some silly job for good money. Either to get me something unique or wash the car or God knows what comes to my mind. You would be surprised how many times they turn the offer down. A clear sign, they didn´t really mean it
Where I would be careful is with giving the money to the manager to distribute it like Jan said. But then again, you know the place and I guess, you know they received it. Else I wouldn't be so sure.
carsten you know what:
we were told by some very experienced safaritourists to NOT give it to the manager for distribution! since then we give it to the head waiter when many waiters and staff is around.......hope that works in the end
one great experience we had at elephant pepper camp - the one and only so far we experienced this:
at the end of stay they ask all staff to be lined up and the guest is told to give the money (without envelope ) to the head of staff follwed by a handshake to each staff member!
i find this strange but a very efficient because we often were told that some guests leave the camp without leaving the smallest tip! i am sure this epc-system works very fine for the staff!
pippa